COLP/COFA support
Does your compliance lead need an expert hand?
In-house COLPs or COFAs can often feel isolated and under pressure as the sole owner of compliance issues for the firm. Our on-demand support helps reduce the burden without the need to hire more staff.
Targeted support for your COLPs and COFAs
We provide expert compliance support for COLPs and COFAs at the point of need, along with key templates and resources to streamline day-to-day compliance work. This reduces the burden on your compliance officers, ensuring they feel supported, confident, and effective in their roles without increasing headcount.
Law firms
We help COLPs and COFAs deal with day-to-day compliance workloads more effectively and with less stress.
What type of support will we receive?
Our support packages address two distinct needs – immediate advice or guidance on urgent issues, and workflow optimisation to reduce the day-to-day pressure on busy compliance specialists.
As part of the support package, your COLP/COFA will receive:
Email and telephone support
A set number of hours per month of expert consultation on compliance issues.
Risk & compliance templates
Ready-to-use templates for policies, procedures, and risk management documents.
Monthly newsletter
Key regulatory news, insights, and best practices to keep compliance officers informed.
Actionable outcomes
Encourages early intervention
Faster resolution of issues
Cost-effective alternative to hiring
On-demand support for issues
Reduces isolation in compliance roles
Need additional support for key compliance roles?
Speak to Complex Risk today. We’ll put together a support package that aligns with your compliance workload, practice structure, and existing in-house competencies.
Frequently asked questions
If you don’t find the answer to your question here, get in touch with us and we’ll be happy to help.
For email queries, we’ll aim to provide a considered response within one business day – or for more complex matters, a prompt confirmation email with a target deadline for the full response. If you have an immediate or urgent query or you need to talk through the details of an issue, you can get in touch with one of our expert consultants by phone during normal business hours.
The support covers the full spectrum of a COLP/COFA's regulatory responsibilities, from AML queries and SRA rules to data protection and client care. The primary exclusion would be providing formal legal advice; our role is to provide compliance guidance and best practice recommendations to help you make your own informed decisions.
The benefit of working with a specialist consultancy like Complex Risk is that we’re actively involved in the sector day to day – continuous professional development is the core of our business, not an add-on. Our team constantly reviews SRA updates, ICO guidance, Legal Services Board papers, and other regulatory developments, sharing them internally and ensuring our guidance remains current.
We understand that each organisation we work with is unique, but there’s still a lot of common ground between firms. Our templates are developed to provide a head start – covering common regulatory requirements and best practices to save you from spending time “reinventing the wheel”. We’ll then advise and guide you on how to tailor these documents to reflect your firm's specific practice areas, culture, and risk profile.
Yes, all communication is held in the strictest confidence, just as it would be with any professional advisor. We understand the sensitive nature of compliance issues and operate with complete discretion, providing a safe and confidential space for you to discuss challenges and seek guidance.