Law firms

A yearly compliance audit is like an annual physical. It's a useful snapshot of how you're doing on the day – but it might not reveal recurring issues

Your law firm has just passed its annual audit. Your compliance manuals are pristine, your policies are comprehensive. But then two months later, a significant client claim lands on your desk – and you trace the cause back to a procedural error that resulted from incorrectly following a key process. How can this have happened so soon after a successful audit?